Musings: Authentic Communication to Resolve Disputes

Taking the place of "In-Between Issues" I have decided
to add "Musings" from time to time. These are not necessarily
inspirations that lead to the next issue; rather, they are
snippets of a continual learning spectrum that I would like
for you to experience with me.

Today, I turned in a paper for Cross Sectoral Governance class.

It was quite a passionate project; we had to pick a non-profit organization that has partnered with for-profit companies to achieve their mission.

I chose to highlight one of the companies that we partner with- MonsterTrak. The paper was supplemented by the partner contract, of which we were to synthesize and dissect.

It was interesting writing the paper, because one had to integrate
concepts learned from class, articles, case studies, and interviews
with said partner to ground the paper (this is grad school, afterall).

So amidst the APA citations after every other sentence, I found
myself in the zone...writing about how the relationship strives
to be a collaborative one, with no central leadership to avoid territorial issues.
(Citing Page's case on that one.)

I brought up the managerial craftsmanship theory from Bardach's article and how this theory utilizes platforming to produce creative opportunity and intellectual capital to build interorganizational collaborative capacity, or ICC.

What was really interesting to me was the section where we had to
address how the cross-sectoral partnership resolves disputes. Here, I
used the Innes and Booher case, which highlights the need for AUTHENTIC DIALOGUE- not rhetoric or ritualistic- to achieve true collaboration in times of conflict.

Hmm...

A concept from grad school that is transferrable to the human experience, and in this case, in both business and public administration. That need for genuine connectivity
to achieve conflict resolution sometimes falls into the abyss of doublespeak and is hidden behind the walls of the SuperEgo.

Authentic dialogue effectively resolves disputes.

Hitting the "Save" icon in Microsoft Word, I prepare to send the paper off to the professor.

K.D.




Currently reading a supplemental book (recommended by the professor):

Getting to Yes: Negotiating Agreement Without Giving In

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